Privacy Policy

Last updated: December 2, 2025

1. Introduction

Leadser ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our digital proposal platform ("the Service").

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name, and authentication credentials when you create an account
  • Proposal Content: Documents, images, videos, and other content you upload to create proposals
  • Client Information: Names and email addresses of clients you send proposals to
  • Payment Information: Billing details when you subscribe (processed by our payment providers)

2.2 Information Collected Automatically

  • Usage Data: How you interact with the Service, features used, and proposals created
  • Proposal Analytics: When proposals are viewed, time spent on sections, and engagement metrics
  • Device Information: Browser type, operating system, and device identifiers
  • Log Data: IP address, access times, and pages viewed

3. How We Use Your Information

We use the information we collect to:

  • Provide and maintain the Service
  • Create, deliver, and track your proposals
  • Process e-signatures and maintain legal records
  • Provide analytics on proposal engagement
  • Process payments and manage your subscription
  • Send you service-related communications
  • Improve and optimize the Service
  • Detect and prevent fraud or abuse

4. Data Processing and Storage

Your proposal content and client data are stored securely using industry-standard encryption. E-signature records are retained as legally required. You can delete proposals and associated data at any time through your account settings.

5. Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • Proposal Recipients: When you send a proposal, the recipient can view the proposal content
  • Service Providers: With trusted third parties who assist in operating the Service (e.g., cloud hosting, payment processing, email delivery)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We use enterprise-grade encryption for data transfers and storage. All proposals are served over HTTPS. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

  • Access your personal information
  • Correct inaccurate data
  • Request deletion of your data
  • Object to or restrict processing
  • Data portability
  • Withdraw consent

To exercise these rights, please contact us at privacy@leadser.com.

8. Cookies

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze usage patterns. See our Cookie Policy for more details.

9. Third-Party Links

The Service may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

10. Children's Privacy

The Service is not intended for children under 16. We do not knowingly collect information from children under 16.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy, please contact us at: